Responsible Gaming at bengalbe

bengalbe is an adult entertainment platform. Access to all games, sports betting markets, and financial features is strictly limited to individuals who are 18 years of age or older. This policy is not negotiable and applies to every player regardless of location within Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

When you register an account on bengalbe, you are required to confirm that you are at least 18 years old. This declaration is legally binding. bengalbe reserves the right to request supporting identity documents — including a National Identity Card (NID), passport, or driving licence — to verify your age at any point during your account lifetime, including at registration, during a withdrawal request, or following a routine compliance review.

If a player is found to be under 18 years of age:

• The account will be closed immediately and permanently.
• All deposits made by the underage player will be returned to the originating payment method (bKash, Nagad, Rocket, or other wallet used).
• Any winnings accumulated while underage will be forfeited in their entirety.
• The case may be reported to relevant authorities where required by law.

Responsible gaming begins with honest self-awareness. bengalbe encourages every player to approach gambling as a form of paid entertainment — similar to going to the cinema or a sports event — rather than as a way to generate income, recover financial losses, or escape personal problems.

Before you start any gaming session on bengalbe, we recommend asking yourself the following questions:

• Have I set a clear budget for this session, and am I prepared to stop when it is reached?
• Am I gambling with money I can genuinely afford to lose, without it affecting rent, bills, food, or family expenses?
• Am I playing for enjoyment, or am I trying to chase a previous loss?
• Do I have a clear time limit in mind for this session?
• Am I in a calm, clear-headed state — not under the influence of alcohol, stress, or emotional distress?

Gambling should never feel like an obligation or an escape. The moment you notice it shifting from entertainment to compulsion, bengalbe urges you to use the responsible gaming tools described below or to contact our support team directly.

bengalbe provides every registered player with the ability to set personal deposit limits directly from their account settings. These limits are one of the most effective tools available for maintaining control over your spending and ensuring that your gaming activity stays within a budget you are comfortable with.

The following deposit limit options are available on bengalbe:

• Daily Deposit Limit: Cap the total amount you can deposit to bengalbe within any 24-hour period. For example, you might set a daily limit of ৳500 or ৳1,000 depending on your personal budget.
• Weekly Deposit Limit: Set a ceiling on your total deposits across a rolling seven-day window, giving you broader budgetary control over your weekly entertainment spending.
• Monthly Deposit Limit: Define a hard ceiling for the total you deposit in any given calendar month — particularly useful for players who receive monthly income and want to allocate a fixed entertainment budget.

Important rules about deposit limits on bengalbe:

• Reducing a deposit limit takes effect immediately — as soon as the change is saved, the new lower limit applies to your next deposit attempt.
• Increasing a deposit limit is subject to a mandatory 48-hour cooling-off period before the higher limit comes into effect. This delay exists to protect you from impulsive decisions made in the heat of the moment.
• Limits apply to deposits via all payment methods — bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard — and are calculated in BDT (Bangladeshi Taka).
• Once a limit is reached, bengalbe will decline any further deposit attempts within that period, regardless of the payment method used.

To set or adjust your deposit limits, log in to your bengalbe account, navigate to Account Settings, and select the Responsible Gaming tab. Changes can be made at any time and take effect according to the rules above.

A time-out is a short-term break from bengalbe that you can activate at any time without having to provide a reason. It is designed for players who feel they need a pause — perhaps after a losing run, during a stressful period in life, or simply because they want to reset their relationship with gambling before it becomes problematic.

Available time-out durations on bengalbe:

• 24 Hours — a brief reset after an intense session
• 72 Hours (3 Days) — a short weekend-length break
• 7 Days (1 Week) — a week-long pause for reflection
• 14 Days (2 Weeks) — an extended cool-off period
• 30 Days (1 Month) — a full month away from the platform
• 42 Days (6 Weeks) — the maximum short-term time-out available

During an active time-out on bengalbe:

• You will not be able to log in to your account.
• All deposits are blocked via all payment channels.
• No promotional emails, bonus notifications, or marketing communications will be sent to you.
• Your account balance and any pending withdrawals are preserved and will be available when the time-out expires.

A time-out cannot be cancelled early. Once activated, it runs for its full duration. If you require a longer break than six weeks, we strongly recommend using the self-exclusion option described in the next section. To activate a time-out, contact support@bengalbe or use the Responsible Gaming tab in your account settings.

Self-exclusion is a formal responsible gaming measure available to any bengalbe player who feels that their gambling has become, or is at risk of becoming, a problem. By self-excluding, you make a binding commitment to take an extended break from the platform, and bengalbe makes a matching commitment to enforce that break rigorously.

Self-exclusion periods available on bengalbe:

• 6 Months
• 1 Year
• 2 Years
• 5 Years
• Permanent (Lifetime) — this option cannot be reversed

How to apply for self-exclusion on bengalbe — follow these steps:

Problem gambling can develop gradually and is not always easy to recognise in yourself. bengalbe urges all players to check in honestly with the following self-assessment questions on a regular basis. If you answer "yes" to several of these, it may be time to use our responsible gaming tools or seek external support.

If you answered "yes" to three or more of the above questions, bengalbe strongly encourages you to take immediate action. Use the time-out or self-exclusion options available on this platform, speak to someone you trust, and consider contacting a professional support service. Recognising a problem early is the most important step toward resolving it.

bengalbe is committed to connecting players in Bangladesh who are experiencing gambling-related difficulties with the help they need. Whether you need to speak with our internal responsible gaming team or prefer external confidential support, the following resources are available.

bengalbe recognises that shared devices — particularly mobile phones — are common in Bangladeshi households. If you share your smartphone or tablet with children or younger family members, it is your responsibility to ensure they cannot access your bengalbe account or any other gambling platform.

Steps we recommend to protect minors in your household:

• Log out after every session. Never leave your bengalbe account open and unattended on a shared device.
• Use a strong, unique password for your bengalbe account — one that children in your household cannot guess.
• Enable device-level parental controls. Both Android and iOS devices offer built-in parental controls and screen time management features that can restrict access to gambling-related websites and apps.
• Use filtering software. Parental control applications such as those recommended by internet safety organisations can block access to gambling sites at the network or device level.
• Keep your bKash, Nagad, and Rocket credentials private. Mobile banking apps linked to your bengalbe account should be secured with PINs or biometric locks that minors cannot access.

bengalbe does not direct any advertising, promotional content, or communications toward individuals under the age of 18. Our marketing materials always carry the 18+ designation and are targeted exclusively at adults who have demonstrated an interest in online gaming and sports betting.

If you discover or reasonably suspect that a minor has opened or accessed a bengalbe account, report it to us immediately at support@bengalbe with the subject line "Minor Access Report". We will investigate and act within 24 hours.